Responsible Gaming
At Fair Go Casino, we are committed to promoting responsible gaming practices. We believe that gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. This guide is designed to help you gamble safely and responsibly.
Age Verification
Fair Go Casino is strictly for players aged 18 years and older in Australia. If you are under the legal gambling age, you are not permitted to use our services. We implement strict age verification checks to ensure compliance with Australian gambling regulations.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your gambling behaviour, you may be developing a gambling problem:
- Constantly thinking about gambling or past gambling experiences
- Needing to gamble with increasing amounts of money to achieve the desired excitement
- Repeated unsuccessful attempts to control or reduce gambling
- Gambling to escape problems or relieve stress
- Chasing losses by returning to gamble to recoup money lost
- Hiding gambling activities or lying to family and friends about the extent of gambling
- Using borrowed money or credit to finance gambling
- Neglecting work, school, or family responsibilities due to gambling
- Experiencing anxiety or irritability when trying to reduce or stop gambling
- Jeopardising relationships, employment, or educational opportunities because of gambling
Self-Help Tools
Fair Go Casino provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a session
- Reality Checks: Receive periodic reminders of how long you have been gambling and how much you have wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to our platform
- Cooling-Off Period: Request a temporary suspension of your account to take a break from gambling
To access these tools, log in to your Fair Go Casino account or contact our customer support team.
Support Organizations in Australia
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
-
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free, confidential, 24/7) -
Gamblers Anonymous Australia
Website: www.gamblersanonymous.org.au
Peer-support meetings available across Australia -
Beyond Blue
Website: www.beyondblue.org.au
Phone: 1300 224 636 (for mental health support, including gambling-related distress)
International Support Resources
If you are accessing Fair Go Casino from outside Australia, support is available in your region:
- United Kingdom: GamCare (www.gamcare.org.uk) and GamStop (www.gamstop.co.uk)
- Canada: Responsible Gambling Council (www.responsiblegambling.org)
- United States: National Council on Problem Gambling (www.ncpgambling.org)
- Germany: Bundeszentrale für gesundheitliche Aufklärung
Take Action Today
If you are experiencing problems with gambling, please seek help immediately. Problem gambling is a serious issue that can affect your financial stability, mental health, and personal relationships. There is no shame in asking for support—help is available and recovery is possible.
Contact Gambling Help Online or call 1800 858 858 to speak with a trained counsellor confidentially, 24 hours a day, 7 days a week.
Remember: gambling should be fun. If it stops being fun, it's time to seek help.